Gaya APA

Jennica/044113188, . (2017). PKL:Peran Customer Service BCA Cabang Mayor Oking dalam Menangani Keluhan Nasabah. Jalan Mayor Oking Jayaatmaja No 142 Citeureup Bogor 16810 . Bogor: Fisib Unpak.

Gaya MLA

Jennica/044113188, . "PKL:Peran Customer Service BCA Cabang Mayor Oking dalam Menangani Keluhan Nasabah. Jalan Mayor Oking Jayaatmaja No 142 Citeureup Bogor 16810". Bogor: Fisib Unpak, 2017. Text.