Gaya APA
Barnes, James G., Andreas Winardi. (2009).
Secret of Customer Relationship Management : Rahasia Manajemen Hubungan Pelanggan .
Yogyakarta:
Andi.
Gaya Chicago
Barnes, James G., Andreas Winardi.
Secret of Customer Relationship Management : Rahasia Manajemen Hubungan Pelanggan.
Yogyakarta:
Andi,
2009.
Text.
Gaya MLA
Barnes, James G., Andreas Winardi.
Secret of Customer Relationship Management : Rahasia Manajemen Hubungan Pelanggan.
Yogyakarta:
Andi,
2009.
Text.
Gaya Turabian
Barnes, James G., Andreas Winardi.
Secret of Customer Relationship Management : Rahasia Manajemen Hubungan Pelanggan.
Yogyakarta:
Andi,
2009.
Print.