Gaya APA

044111169, S, H, S. (2015). Skripsi: Analisis Customer Relationship Management (CRM) pada Lippo Plaza Bogor . Bogor: Fisib Unpak.

Gaya MLA

044111169, Siti, Hardiati, Salsabila/. "Skripsi: Analisis Customer Relationship Management (CRM) pada Lippo Plaza Bogor". Bogor: Fisib Unpak, 2015. Text.