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The Process of Communication : An Introduction To Theory and Practice
David K. Berlo conceptualizes communication not as static content, but as an ongoing, dynamic, and transactional process aimed at influencing human behavior. The book bridges communication theory and practical application by dissecting the mechanics of how messages are encoded, sent via sensory channels, and decoded. Berlo argues that communication fidelity—the success of matching the intended message with the interpreted meaning—depends heavily on the psychological and sociological profiles of both the source and the receiver, including their communication skills, attitudes, knowledge levels, and cultural contexts.
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